Identity is not (only) performance. It is (above all) a relationship.
When I think about brand identity, the idea of a paradox keeps circling in my mind: identity must be constant, yet at the same time it must be alive and keep pace with the times. When trends, technologies, and algorithms change faster than the seasons, it’s not necessarily the loudest brand that convinces, but the one we recognize effortlessly. Not because it is everywhere, but because it is consistent—in its decisions, its behavior, and the way it treats people.